Policy on Driver and Software Updates

Policy on Driver and Software Updates

While working on a device, you may see updates that have not been installed. Remember that our RMM platform handles Windows updates and some Mac and third party updates. If an update hasn't occurred, there may be a good reason why. Don't do updates just "for the heck of it". Only perform updates if they may resolve an issue you're working on.


If an update hasn't been installed, there may be a good reason why not. Performing updates unnecessarily wastes time and can cause issues. If you have a concern about a missing update, please ask senior technical staff. 

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