Setting up 2FA in your ScreenConnect login
This no longer applies to internal users as we authenticate against Azure.
For customer end users, we use 2FA via email. See AT KB article 225 - How to Provide a Customer with ScreenConnect Access to their Computers
All NYGG subcontractors must use 2 Factor Authentication in ScreenConnect. You will
need to use an authenticator app such as Google Authenticator or Authy
(recommended) to receive a code when you log in.
Due to security concerns you will not be able to receive the login code as an SMS message. Here are the instructions for adding 2FA to your ScreenConnect login.
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Go to this link to generate a unique QR code and scan it into your authentication app. (If you prefer you can just type the text string into your app instead of scanning.):
Under Your user identification key - In which user source are your users stored?
choose internal.
Copy the code that starts with goog:... and send it to info@nygeekgirls.com.
We will add it to your user account. Once that's done you will need to use the authentication app to receive a code when you sign into the ScreenConnect portal.
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