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Geek Girls IT Services Company Knowledge Base
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record into audacity from the web
Set recording device to Speakers (loopback) Change output device so there won't be any feedback.Migrating Server to Google WorkSpace: template (originally used for Girls Inc)
Dear Team, Geek Girls IT Services will be migrating the server data to Google Workspace. We will preserve the existing server file structure as much as possible within Google’s system. The first step in this process is setting you up with Duo 2FA. On ...Intermedia Elevate Apps User Guide
Do not delete. This is here to provide a location for the Elevate Desktop and Mobile Application Get Started Guide. There is a link to this page in the AT KB.Microsoft Entra ID P1 vs. Entra ID Free
Entra ID Free (included for all MS users in the tenant) does not include conditional access. It makes sense for customers who need Entra ID for computer sign-in but are using Google for their email. Entra ID P1 includes conditional access policies. ...Can't mark customer inactive because "there are unbilled chargers for this customer"
Go to customer. Filter transactions on Type "unbilled income." On the right, click Convert to Invoice. Set the rate to 0 and make sure the amount due on the invoice is 0. Save. Now you can make customer inactive. Here's a report to see all customers ...
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Unsupported Products and Services
Rabbit Hole Products Products we won’t agree to work on, unless it is to assist client in switching to a better product. Earthlink email service or software Mac Mail app (workstation application; we will provide limited support for the iPhone app) ...Questions Prospective Customers Ask and How to Respond
If customer asks where we're located: It's ok to say our headquarters is in Teaneck, but our technicians travel within Manhattan / North Jersey / parts of Westchester and Rockland counties. If customer asks if they can visit us: We do not have a ...How to Handle a Customer Missing or Calling in Late for a Remote Appointment
If the user doesn't call within ten minutes of the appointment time (depending on how busy you are). Tech should set ticket status NO-SHOW: remote customer. (A workflow rule will fire causing an email to be sent to the ticket contact informing them ...Approved products
Supported Products Email Outlook Backup apps for RMM clients NYGG Backup Service Axcient QuickBooks Last three years only QB OnlineAuthorization and Payment Policies and Instructions
Only administrative personnel should ever discuss billing-, pricing- or payment-related with customers. New Break/Fix Customers For new customers, we generally request payment in advance. We can take a credit card authorization without creating an ...