Once the quote is approved, we must send an invoice to the customer. For labor, we sometimes require full payment in advance, and we sometimes require only a deposit on labor. Check the quote to verify whether we are invoicing in advance for full or ...
Rabbit Hole Products Products we won’t agree to work on, unless it is to assist client in switching to a better product. Earthlink email service or software Mac Mail app (workstation application; we will provide limited support for the iPhone app) ...
When we install our RMM monitoring agent to a computer (a workstation or server) the item is automatically added to RMM. These items are then synced automatically from the RMM to Autotask as Configuration Items. (They also sync to Hudu.) Other items ...
Cyber Security Incident Response Plan (for Incidents Internal to GGIT) This document describes the steps to be taken during a cyber security incident response. For purposes of this plan, our Security Team consists of Roberta and Matthew. You can ...