Hudu
Guidelines for Creating Documents in Hudu
When highlighting important information, keep in mind that the info needs to be visible whether the read is using the regular them or the dark theme. A good option for highlighting is a red typeface with yellow highlight. This will work well in both ...
How to Determine if a Customer is on Managed Services or Other Plans
In Hudu, visit the customer's Site Summary asset. There is a section called Type of Managed Services. Please note a customer may still have a backup or email service provided by us, even if they do not have workstation or server management. Details ...
Hudu Password Asset: Best Practices
1. Each password entry should have a title that is unique within the organization. If there is more than one of the same type of password, differentiate the title by including the user name. The purpose of this policy is to make it easier to search ...
Where to Put Information in Hudu
Items That Are Added Automatically to Hudu via Sync Some items are automatically synced from our RMM and PSA (Autotask) systems to Hudu. We generally don't edit them on the Hudu side. (In some cases we cannot do so.) We edit them on the Autotask ...