Service Manager Duties (currently office admin and Roberta do this together)
- Get details as needed on job
- Estimate amount of time job will take
- Determine best tech for job
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Geographical Service Area
These are the locations we service: Residential and Break Fix: Manhattan Brooklyn Astoria section of Queens Long Island City section of Queens Staten Island North Jersey (Bergen County, Hudson County, Morris County, Essex County only) Managed ...
Business Continuity Plan (in progress)
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Office Admin Responsibilities and Daily/Weekly Routines
General Breakdown of Office Admin Domains Ticket maintenance (creating, updating, scheduling tickets) Quotes (for hardware, warranties, firewall software) Fielding customer's administrative inquiries (project inquiries, invoicing questions) Phones - ...