RingCentral: How to Route Calls
RINGCENTRAL:
Create a Custom Answering Rule
1.
Go to ringcentral.com
2.
Log into Admin Portal
3.
Select Phone System
4.
Select Auto-Receptionist
5.
General Settings
6.
Click on Call Handling
7.
Go to Custom Rules
8.
Add Rule
9.
Click date and time (specific date range) (DOUBLECHECK
THAT IT’S THE CORRECT TIME OF DAY AM/PM)
10.
Select Extension
11.
Save.
Related Articles
Yealink Phone Info
Phone Configuration You can configure your phone on the web by entering the phone's local IP address. The default username and password are both admin. Check your Keeper vault for your latest password. The exported configuration file for Roberta's ...
Viewing SMS Messages: Slack Clerk Integration, Ring Central SMS
Clerk and SMS We can use our Clerk number in Slack to receive SMS messages. Our Clerk number is (973) 888-1097. (To send texts, you must visit the web interface. See this article.) We also use this number for 2FA when SMS is the required method of ...
How To: Faxing (Sending and Receiving)
How to Send a Fax Via Email Using RC You can send a fax from the desktop app. Click the icon at the bottom of the app: You can send a fax from the Ring Central soft phone app on your smart phone or from the desktop app. How to Receive a Fax Using RC ...
Workaround to Set Up Your Extension to Ring Your Soft Phone and Your Desktop at the Same Time
If you use "Simultaneously" under Call Handling, the soft phone will always ring first for about five seconds. To work around this, use "Sequentially" and set the soft phone to 0 rings. The calls will now ring simultaneously on both the hardware ...
How to Block Specific Phone Numbers in RingCentral
In the admin portal, click users at the top. Click the link associated with Extension 100. (This is apparently what they consider the main number.) Click Phone. Look for Blocked Numbers. This is where you can add numbers to be blocked. Make sure to ...