Lob Basics

Lob Basics

How to send a document via Postal Mail

We can send invoices via postal mail by using Lob.com
The Lob credentials are shared in the Office folder in the Keeper vault.
From the Lob dashboard, Print & Mail > Letters.  
Choose black and white unless color is truly needed. (Color is more expensive.) 
Choose two-sided unless one-sided is truly needed. 


How to See Postal Letters that were Sent Using Lob (Used for customers that prefer snail mail invoices)


Log into the dashboard. (There is only one account. the credentials are stored in the OFFICE folder of Keeper.) 

Click on Letters under Print and Mail to view status of mail:






Alert
Please note that we charge a $3.50 service fee for invoices sent via postal mail. 


Pricing for Lob Services


We are on the free (developer) plan. View pricing info for all products including certified and registered mail.

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