Quote Approved- Action (draft)

Quote Approved- Action (draft)

Once the quote is approved, we must send an invoice to the customer.

For labor, we sometimes require full payment in advance, and we sometimes require only a deposit on labor. Check the quote to verify whether we are invoicing in advance for full or partial payment. If partial, separate flat charge into two charges, deposit and balance, on the ticket. See How to bill for 50% labor deposit on flat rate jobs

All hardware is added as a charge. (This can be done from the "Won Quote" wizard.) Hardware is always billed fully in advance. 

 If the quote contains contains services or fees that should be converted to a recurring service contract, there will be a link to open the Won Opportunity Wizard.

You should use the Won Quote feature when you want to quickly close on a quote that contains only products, one-time discounts, shipping, and/or charges


If the quote contains contains services or fees that should be converted to a recurring service contract, there will be a link to open the Won Opportunity Wizard.


The quote can be associated with a proposal project.



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