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Microsoft 2-Factor Authentication (2FA)
2FA Requirements for All Customer Contacts We require that all customers purchasing Microsoft 365 through us use 2FA. When we add a new user to a 365 tenant, we always turn on enforced 2FA. Through Autotask, the user receives a notification with ...
Customer Wants to Send Us 1099 or Requests a W9
Please not send the customer a W9 form, even if they request one. It is a security concern. It also creates extra paperwork at tax time. Please tell the customer that we’re an S Corp and we don’t give out a W9 as they don’t need it. If they insist, ...
Family Leave Insurance - NJ
Parents of newborns who work in New Jersey may qualify for cash benefits for time off from work to bond with a baby during the infant’s first year. The applicant or his or her spouse, domestic partner, or civil union partner must be the biological ...
Guidelines for Creating IT Glue Client-Facing Instructions
We use the "Documents" asset to create customer-facing instructions. Use the Document editor to create instructions. It includes various modules (text, graphic, steps) that make is easier to edit the document again later. Please do not create a Word ...
Yealink Phone Info
Phone Configuration You can configure your phone on the web by entering the phone's local IP address. Use https:// before the IP address. The default username and password are both admin. Check your Keeper vault for your latest password. The exported ...