We require that all customers purchasing Microsoft 365 through us use 2FA.
When we add a new user to a 365 tenant, we always turn on enforced 2FA. Through Autotask, the user receives a notification with instructions to complete the 2FA setup. The user is sent this link as part of those instructions:
Shared Logins
It
is possible to have two users or more sharing the same login using Microsoft
FA. Each user would set up their own authentication using an
authenticator app on their phone.
However,
a better way to do this would be to use a product called Duo which manages 2FA
for each user. It is really more designed for this kind of scenarios in
Microsoft’s option is. One of the many advantages of this is that if an
employee leaves the company, you don’t have to worry about them taking access
with them. We control everything from our central dashboard.
Duo requires Azure P1 for each user.
The
Microsoft method is free but it’s not as secure and efficient when trying to share
logins.
Here’s
some additional info on Duo:
https://geekgirlsit.com/duo-faq/