Verbiage for RMM Customers About Providing Passwords or other Admin Permissions

Verbiage for RMM Customers About Providing Passwords or other Admin Permissions

This is verbiage to use for RMM customers about providing passwords or permission to run software requiring admin access to end users. 

 

Use all or part of this. Proofread before sending:

 

Password Access

 We have a secure encrypted storage space where we store our customers' confidential information. We strongly recommend that we keep the passwords confidential to protect you from security breaches and hackers. If you would like to have a copy of the password[s], we will provide it to you. We strongly recommend you don’t give the admin password to your users. If the passwords are provided to your users, we cannot be liable for any issues that require remediation on that user's workstation or on the network."

 

Running Software

We strongly discourage giving users blanket permission to run software that requires admin privileges because this is usually software that is making changes to Operating System files. It's much less risky to instruct them to call in when they want to run this type of program. 

 



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