Sending SMS (Text) Messages in the Clerk Web Interface
As a matter of policy we do not communicate with customers via text. When absolutely necessary, we can use our Clerk number to send and receive SMS messages. Our Clerk number is 973-888-1097.
To Send SMS Messages
Setup
3. The verification code will be sent to the info email.
Sending a Text:
2. Create a message:
3. Enter the contact phone number.
4. Hit send.
Related Articles
Viewing SMS Messages: Slack Clerk Integration, Ring Central SMS
Clerk and SMS Clerk is a tool that lets teams send and receive customer text messages directly in Slack. When someone texts our Clerk number, the message appears in a Slack channel (called #texts-in-and-outgoing-973-888-1097) where all team members ...
List of Slack Integrations and Apps We Use
Chatlio - for chat (currently disabled) Clerk - for receiving 2FA SMS codes (and texting customers ONLY when absolutely necessary). Slack Email app: https://nygg.slack.com/apps/A0F81496D-email?next_id=0
Contacting Customer: Policies for Team Members
Contact customer by responding to the ticket, not directly via email. If an existing customer emails you directly instead of emailing the support address, forward the email to request@thinkauto.geekgirlsit.com and a new ticket will automatically get ...
How to Add an Email Address to Slack
To create an email address that will go to your Slack, follow the steps below. The emails will go to your "Slackbot." From your desktop Slack app, click Home. click your workspace name in the top left. Select Preferences from the menu. Click Messages ...
How To: RingCentral Faxing (Sending and Receiving)
1. You must use your primary NYGG address to send or the fax won't go through. 2. Send the fax to [phone number]@rcfax.com 3. Anything attach to the email will be faxed. 4. Your email subject will be printed on the cover page of the fax.