Sending and Receiving SMS (Text) Messages in the Clerk Web Interface (Draft)
As a mater of policy we do not communicate with customers via text. When absolutely necessary, we can use our burner number in Slack to send and receive SMS messages. Our burner number is 973-888-1097.
Setup
3. The verification code will be sent to the info email.
Sending a Text:
2. Create a message:
3. Enter the contact phone number.
4. Hit send.
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