Sending SMS (Text) Messages in the Clerk Web Interface

Sending SMS (Text) Messages in the Clerk Web Interface

As a matter of policy we do not communicate with customers via text. When absolutely necessary, we can use our Clerk number to send and receive SMS messages. Our Clerk number is 973-888-1097. 

To Receive SMS Messages, please see Viewing SMS Messages.

To Send SMS Messages

Setup
2. Use the info@nygeekgirls.com address. It only works with this account.
3. The verification code will be sent to the info email.

Sending a Text: 

1. Click on the inbox

2. Create a message:



3. Enter the contact phone number.
4. Hit send. 



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