List of Slack Integrations and Apps We Use
Chatlio - for chat (currently disabled)
Clerk - for receiving 2FA SMS codes (and texting customers ONLY when absolutely necessary).
Slack Email app:
Related Articles
Viewing SMS Messages: Slack Clerk Integration, Ring Central SMS
Clerk and SMS We can use our Clerk number in Slack to receive SMS messages. Our Clerk number is (973) 888-1097. (To send texts, you must visit the web interface. See this article.) We also use this number for 2FA when SMS is the required method of ...
Sending and Receiving SMS (Text) Messages in the Clerk Web Interface (Draft)
As a mater of policy we do not communicate with customers via text. When absolutely necessary, we can use our burner number in Slack to send and receive SMS messages. Our burner number is 973-888-1097. Setup 1, Log into https://app.clerk.chat/ 2. Use ...
Intermedia Elevate Apps User Guide
Do not delete. This is here to provide a location for the Elevate Desktop and Mobile Application Get Started Guide. There is a link to this page in the AT KB.
Company (Staff) Directory
See below for Staff List. Direct lines are also listed in IT Glue under each user's PINS. This staff directory is for internal use only. Customers should generally be emailing the support address for tech support or the office address for ...
Contacting Customer: Policies for Team Members
Contact customer by responding to the ticket, not directly via email. If an existing customer emails you directly instead of emailing the support address, forward the email to request@thinkauto.geekgirlsit.com and a new ticket will automatically get ...