How to bill for 50% labor deposit on flat rate jobs

How to bill for 50% labor deposit on flat rate jobs

This is a workaround because AT doesn't allow for splitting a charge into two invoices or collecting a deposit. 

For Labor

Add the charge by winning the quote. 
Go to the ticket that is created and edit it manually.
Select the product "50% Deposit on flat rate labor"  (If there is an amount due other than 50%, don't use this product name)
Set the quantity is .5
Make sure the unit price is the full amount. The Billable amount should be half of the total charge. 
*Manually type the charge "50% Deposit on flat rate labor"  in the description above the rest of the description. (Do not delete what is already there since we want it to show up on the invoice). 

Add the second charge for the 50% balance due using existing product name, "Balance due on flat rate labor."
Set the quantity is .5
Make sure the unit price is the full amount. The Billable amount should be half of the total charge. 

*Manually Type the charge "Balance due on flat rate labor"  in the description above the rest of the description. (Do not delete what is already there since we want it to show up on the invoice). 


For hardware

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