How to link to another KB article

If you create a link to another KB article using the admin URL, employees who do not have admin access (there are several) won't be able to follow the link. Using the linking toolensures that  the "public" URL will be used. First, highlight the text you want to make clickable.

Then, click the icon shown below:

Then start typing the name of the article in the search box and select it when it shows up: 

That's it!

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