Hard Drive Wiping
We charge a $125 pickup fee to take up to five laptops or ten hard drives for wiping (unless we are already onsite for some other purpose). There is also a $75 charge per hard drive to be wiped. (Keep in mind that some computers, especially servers, may contain multiple drives.)
(The preferred option is a tech picking then up while out on another assignment. It's preferable not to send a tech out to pick up drives unless there is other work requiring travel that day.)
We do not remove towers or other desktop computers from the premises.
We will not remove equipment that doesn't need to be wiped, such as switches or monitors. This is not intended to be a "junk removal" service. We only take devices that we are erasing.
We’ll provide you with a PDF certificate containing the drive’s serial number and verifying each erasure.
For internal. NOT for Customer: If we are going to be onsite at this customer's location anyway, the wipe fee still applies, although we may at our discretion waive or reduce the pickup fee.
This is because picking up equipment may involve other expenses such as parking fees, travel to bring the equipment to another tech, extra labor to haul equipment, etc.
When done we will bring all erased media to a recycling center. Devices are not returnable to customer unless specifically requested and customer agrees to pay for shipping and handling.
Please note we cannot wipe the drives onsite. The erasure software takes several hours to run and it has to be done offsite.
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