Can't mark customer inactive because "there are unbilled chargers for this customer"

Can't mark customer inactive because "there are unbilled chargers for this customer"

Go to customer. Filter transactions on Type "unbilled income." 

On the right, click Convert to Invoice.

Set the rate to 0 and make sure the amount due on the invoice is 0. Save. Now you can make customer inactive. 

Here's a report to see all customers with unbilled charges: Reports>Standard Reports>Unbilled Charges. Note: Clicking into the data on the report is useless. It just creates a new charge. 

More details: 

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