Miscellaneous
Power Automate: Autotask Forms New Contact Form to Ticket Note and MailerLite
Triggers when a new email arrives in newcustcontact@geekgirlsit.com Extracts the ticket number and formats the body for the Autotask email Forwards the submission to Autotask as a ticket note Checks if the submission has yestonewsletter If yes, ...
ThinkAutomation Triggers and Shortcuts
Note: Little by little we're replacing this with PowerAutomate. What is ThinkAutomation? ThinkAutomation is email parsing software that runs on a virtual server in the cloud. We use it for many background functions, including sending forms to ...
Voice Mail Configuration and Procedures
Incoming Voice Mail Procedures Voice mails go to Slack in the #voicemails channel. Voice mails should ideally be listened to within an hour of receipt. (You can often tell who the voice mail is from and even what it's about from the text in the ...