Geek Girls IT Services KB

Miscellaneous
ThinkAutomation Triggers and Shortcuts
ThinkAutomation is email parsing software that runs on a virtual server in the cloud. We use it for many background functions, including processing monthly customer reports and sending forms to customers. We also use it to automate repetitive ...
Voice Mail Configuration and Procedures
Incoming Voice Mail Procedures Voice mails go to Slack in the #voicemails channel. Voice mails should be listened to within 30 minutes after receipt. Dispatch time is based on customer service level and severity of issue. If you handle a voice mail, ...

Miscellaneous