Using Variables to Create a Notification Template in AutoTask with TimeZest scheduling Link (draft)
As an example, the notification template [External] Send scheduling link for tech to log on to check issue for a FEW MINUTES illustrates how the variables work.
This is the part in the template with the scheduling link:
https://geekgirlsit.timezest.com/[Ticket: Primary Resource First Name]-[Ticket: Primary Resource Last Name]/internal-background-work-no-user-interaction-15-minutes/ticket/[Ticket: Number]
You would change the part that specifies the "appointment type" we are using (bolded).
You can also edit the resource part of the URL if you want to hard code specific (or all) techs.
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