RountTrip Order - Inform Customer

RountTrip Order - Inform Customer

Subject: RoundTrip Heads-Up


Hi -------,

 We ordered a RoundTrip device to get all your data in the cloud faster. It's a device that lets us complete your initial backup faster by shipping the device back to Datto,. Datto then copies the data directly into their cloud, which is faster than uploading a large amount of data over the internet. When the device arrives (via UPS), just connect it to a USB port on the Datto device (not the server) and let us know it’s ready. We’ll configure it, and then send you instructions on how to send it back to Datto. (It comes with a UPS return shipping label, but if you lose the label we can send you another.)

 If you have any questions please reach out. 



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