How to Change Your Secret Question
Users > Click your name > User Details. Click the "Change Password" button but don't actually change your password. After you enter your current password you'll see a tab called Security Question. Click it to change your question.
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How to change the settings for your extension. Log in with your phone number and password at: https://service.ringcentral.com/
Upload a new audio file for an IVR menu greeting
Go to Admin Portal > Phone System > Auto-Receptionist > Prompts Library tab. Click Import Prompts or Record Prompts.
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The information in parentheses on the mechanics of these features is for documentation/troubleshooting only. You don't need to understand how the features work to use them. (These automations are configured via a support@ email redirection in OWA ...
Cyber Security Incident Response Plan
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