Geek Girls IT Services KB

Contract Creation
Web Site Maintenance Service contract procedures
Customer signs contract and it is filed. Confirm customer has also signed the T & C (general consulting) agreement. Confirm we have login credentials to web site cpanel, ftp site, and platform (Wordpress, Modx, etc.) Create recurring service contract ...
New BCDR – Additional Contract Procedures
Make sure to add setup fee as a separate charge if applicable. In AT, create quarterly recurring ticket (every three months) for BCDR check. For Axcient use template RT005 Add account. Do NOT add a ticket contact General Ticket Info: Create one ...

Contract Creation