Verbiage to Offer Hudu to MSA Customer
We can provide you with access to our documentation portal which would allow you to see info about your devices and configurations in real time any time you like. There is no additional cost to you. If you are interested, please let us know by sending a new request to support@geekgirlsit.com.
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Documentation: Best Practices
Hudu Basics Here's an overview of Hudu: https://support.hudu.com/hc/en-us/articles/10631665159831-Welcome-to-Hudu Document Anything New or Changed When we set up or learn about anything new or changed, it must be documented. When something is changed ...
New RMM or Backup Service contract procedures
New Services (RMM/Backup) contract procedures These instructions assume the following: Customer has signed contract via DocuSign. Customer has also signed the T & C (general consulting) agreement. Otherwise send this agreement via Docusign. I. Create ...
Authorization Contacts in Hudu
Authorization contacts are listed in an organization’s Site Summary in Hudu. As the name implies, they identify whom to contact to obtain the appropriate authorization for different types of actions. You'll find it easier to understand this section ...
MSA Customer Issues that Require Immediate Action
RMM Workstation is unreachable or crashed Response might be reboot attempt through power management device. if one is attached. If customer does not have power management (most don't), the only immediate response possible may be walking the user ...
Hudu Password Asset: Best Practices
1. Each password entry should have a title that is unique within the organization. If there is more than one of the same type of password, differentiate the title by including the user name. The purpose of this policy is to make it easier to search ...