New Office Worker Orientation - draft

New Office Worker Orientation - draft


Need list of responsibilities for position. 

Create office admin tab in AT. 

New Admin Orientation



Show office worker how to:

transfer calls 

log into AutoTask


Answer questions for admin as necessary while she's doing the following: 



Play with AutoTask (can create test ticket using account "New York Geek Girls")





Read everything (eventually) in Autotask KB category with AutoTask open so it'll make more sense: 



Don't worry about "Occasional Tasks" for now as those are more advanced. Learn basics first. 







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