How to Print Out Ticket or Task Info in Autotask for Use During Onsite Jobs
In the Task or ticket, there is a button on the upper right that says "Print View".
After clicking the button, you can choose what info you'd like to print out by opening the "ITEMS TO DISPLAY" section:
You can print checklists, description, notes (called "Activity"), etc. to make it easier to work the ticket while onsite. Once you make your choices, click the "Apply Selection" button.
You can check off the lists on the printed copy, and then, when time allows, go back to the ticket interface and edit the ticket accordingly.
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