Guidelines for Creating Hudu Client-Facing Instructions

Guidelines for Creating Hudu Client-Facing Instructions

We use the "KB" asset to create customer-facing instructions. 


Use the editor to create instructions. It includes various modules (text, graphic, steps) that make is easier to edit the document again later. 

Please do not create a Word doc and paste everything from Word into one text field. Creating the document from Word makes it much harder to format the document when editing it later.

When creating a link in an article, always set the "open link in..." option to "new window".

Alert
Make sure any client instructions are public by using the "Create Public Share" button. Otherwise only Hudu users can see it.

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